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They do not want you to go to your Amazon account to verify the charge, " as this would alert the hacker" they state.
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He then asks you to go to the App Store and install a help desk supporting application, (peer to peer) and then states they will show you the Amazon charge that is made by the "hacker" who placed a charge in your Amazon account, once you install application, he states they will connect you to their secure server. When you hit 1, a man came on the phone stating he works for Amazon, provides his name, and states you are on a recorded line, and authorized by the FTC. The state an IP address from (OHIO) was used in a different state to access you amazon account and you have been hacked. They do not belong to or represent views of the Federal Trade Commission. Opinions in comments that appear in this blog belong to the individuals who expressed them. To protect your privacy and the privacy of other people, please do not include personal information. The comments posted on this blog become part of the public domain. We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. To file a detailed report about a scam, go to.
Your thoughts, ideas, and concerns are welcome, and we encourage comments. The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. And if you do get a call you think is a scam, report it at.
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Read our article to learn how to block unwanted calls on a mobile phone or on your home phone.
If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real.
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They’re trying to steal your personal information, like your account password or your credit card number. In both scenarios, the scammers say you can conveniently press 1 to speak with someone (how nice of them!). In fact, they say your account may have been breached. In another twist on the scam, you get a recorded message that says there’s been suspicious activity in your Apple iCloud account. Your browser does not support the audio element. It could be a suspicious purchase, a lost package, or an order they can’t fulfill. The message says there’s something wrong with your account. In one version of the scam, you get a call and a recorded message that says it’s Amazon. Here’s what you need to know about these calls. Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.